Returns & Refunds Policy
It is our hope that you love all your purchases from Lauryn Array! However, we understand things happen and sometimes you may need to return a purchase. Online purchases are eligible for STORE CREDIT ONLY if returned within 10 business days of receiving your order. We do not issue refunds. We do not offer exchanges. After this timeframe, your item will NOT be eligible for return.
Shipping costs are non-refundable. You are responsible for shipping costs associated with returning the item(s). It is recommended to use a trackable shipping method to ensure the safe return of the package. Please securely package the item to prevent any damage in transit. The return must include receipt and tags attached.
Items purchased at a discount or items in a SALE category are FINAL SALE. The following items are FINAL SALE: accessories, leggings, bodysuits, graphic tee's, sweatshirts, swimwear, and athletic wear.
Items must be in perfect, unused condition to be accepted for return for store credit. Tags unattached, makeup or deodorant stains, perfume, cigarette smell, animal hair, stains, of any kind will NOT be accepted.
If the order is shipped back and not fully in compliance with our policy it will be sent back to you for an additional shipping cost. Please note that we reserve the right to refuse any returns that do meet the aforementioned requirements or appear to be in violation to our policies.
Damaged items
All damages must be reported by email within 24 hours of delivery date and must include an image of the damage. Report damages to shoplaurynarray@gmail.com with subject line “Damage."
Please mail returns to:
Lauryn Array
P.O. Box #67
Rutledge, TN 37861
We will email you store credit when we receive the items back. Store Credit can be used online anytime at Lauryn Array and will expire one year from issued date.
Please allow 3-5 business days for us to process your return and issue store credit once we receive your item back.
We value our customers satisfaction and we will do our best to assist you! Thank you for understanding.